I just wanted to write and let you know how much I appreciated Brad's (general manager) incredible service at the Super 8 by Wyndham in Livingston, MT. I called him with a number of questions on behalf of a friend who was needing a place to stay, and he truly went above and beyond. Not only was he kind, patient, and friendly, but he was generous, thoughtful, and accommodating. He answered all of my questions, and you could tell that he just genuinely wanted to help. I have rarely interacted with anyone in the hospitality/customer service field who has provided better and more authentically kind service.
Brad is an incredible asset to your company, and I am grateful to have worked with him.
Thank you so much,